FAQ
Is it safe to use my credit card on skincare-g.myshopify.com?
We use Paypal for credit card processing, it offers a securely encrypted platform that is both reliable and trustworthy. Please note: You don’t need a Paypal account to use your credit card. At checkout simply input your payment details for a safe, fast, and encrypted transaction.
How do I create an account?
On the top right hand corner you will see a login icon. For new users, please choose a unique password and unsername.
If I experience a problem on the Web site, who should I contact? Please
What are the delays and shipping fees?
Orders ship on average twice per week, typically on Fridays and Tuesdays. Please allow longer processing times for Whipped Shea, as most orders are made from scratch (2-3 days)
What is your return policy?
We offer hassle-free returns on unused, unopened incense, burning oils, and packaged soap (Dudu Osun, Madina, or Nubian Heritage brands). In the event, you received an order in error, or the wrong items were sent, please email our support team for step-by-step instructions.